White-Glove Delivery
Your high-performance E-bike is a masterpiece of engineering. We ensure it reaches your doorstep with the same precision used to build it.
Master Inspection
Every Trek, Specialized, and Giant bike is unboxed and tested by our experts before dispatch.
100% Insured
Full-value shipping insurance included. We assume all risk until the bike is in your hands.
95% Pre-Assembled
Arrives ready to ride. Only minimal setup is required to get you on the road.
The Oriana Calibration
Battery Health Audit
We perform a full cycle test on all Samsung and LG battery cells to ensure 100% capacity upon arrival.
Firmware Optimization
Resold bikes often have outdated software. We update every motor to the latest performance firmware.
Drivetrain Synchronization
Our mechanics index the gears and calibrate the hydraulic disc brakes for immediate out-of-box safety.
Estimated Arrival
North America
Priority Express
International
Human Support for Your First Ride
Don't want to build it alone? Every purchase includes a complimentary video consultation with an Oriana technician to guide you through the final assembly steps.
Contact Concierge Team →