Privacy Policy

1. Information We Collect

We collect information necessary to fulfill your elite E-bike order, including your name, shipping address, billing information, and email address. For security purposes, we also collect IP addresses during the checkout process to prevent fraudulent transactions.

2. How We Use Your Data

Your data is used exclusively for:

• Processing and calibrating your E-bike order.
• Coordinating delivery with our freight partners.
• Sending VIP alerts regarding limited-stock drops (if opted-in).
• Internal analytics to improve the Oriana Luxe experience.

3. Third-Party Disclosure

We do not sell your personal information. We only share data with essential partners required to fulfill your purchase:

Logistics Partners: Shared address and contact info for delivery.

Payment Gateways: Encrypted financial data for transaction processing.

Manufacturers: Information required to register your official warranty.

4. Cookies & Tracking

Our boutique uses cookies to maintain your shopping cart and provide a personalized experience. We utilize anonymous tracking to understand how visitors interact with our collection, allowing us to optimize our inventory.

5. Data Security

Oriana Luxe employs industry-standard 256-bit SSL encryption. We do not store full credit card numbers on our local servers; all financial data is handled by secure, PCI-compliant payment processors.

6. Contact Us

For questions regarding your data or to request data deletion, contact our Privacy Officer at support@orianaluxe.com.